Technical Support: Terms and Conditions

Support Levels for Websites

Detailed below are the website support levels provided by "Wicked Web Designer / WWD / WWD247 / Thompson Media". Unless included in an accepted quote or otherwise paid for, all site hosting is provided at the basic level only.

Basic

Bandwidth:

Website will be allocated according to the hosting agreement with allowances made for occasional overcapacity. Routinely exceeding allocated bandwidth will require a higher capacity hosting agreement. Drastically exceeding bandwidth allocation will lead to your site being temporarily disabled.

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Standards for Development

Standard Development Platform

Verison : 1.0.8

"Wicked Web Designer / WWD / WWD247 / Thompson Media" develop to modern stable web standards, in abstract we develop to the following criteria :-

HTML: HTML5

CSS: CSS.

Accesibility: WAI WCAG 2.0 A Specification.

Javascript: ECMA-262 specification and ISO/IEC 16262.

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Terms and Conditions of Website Hosting

Terms and Conditions of Website Hosting

1. Definitions

The following Terms and Conditions document is a legal agreement between Wicked Web Designer / WWD / WWD247, hereafter “the Supplier”, and “the Client” for the purposes of web hosting. These Terms and Conditions set forth the provisions under which the client may use the services supplied.

2. Supplier's Responsibilities

The Supplier is responsible for providing the client with the following:

  1. Webspace capable of hosting their site for reasonable usage as detailed in the Hosting Agreement.
  2. Technical support as defined under the Hosting Level document. If undefined, all hosting will be at the Basic hosting level.

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Terms and Conditions of Web Development

Terms and Conditions of Web Development

1. Definitions

The following Terms and Conditions document is a legal agreement between Wicked Web Designer / WWD / WWD247, hereafter “the Developer”, and “the Client” for the purposes of website design or development. These Terms and Conditions set forth the provisions under which the Client may use the services supplied.

The Developer is an Internet web design provider offering the Client graphical design, HTML, CSS, Javascript, PHP, Drupal and other related computer programming languages.

2. Acceptance of Work

Quotations are valid for 30 days from date of issue.

When the Client places an order to purchase a website or website updates from the Developer, the order represents an offer to the Developer to purchase the website or website updates. No contract for the supply of services exists between Client and Developer until the Developer sends an invoice to the Client for payment. The invoice equals acceptance by the Developer (or third party supplier) of the Client’s offer to purchase services from the Developer and this acceptance of work is a valid contract between Client and Developer regardless of whether the Client receives the invoice.

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